tenant retention

By GoldenWest Management

Are you searching for ways to improve tenant retention at your rental properties? If so, you’ve come to the right place! At GoldenWest Management (GWM) we specialize in property management and can help you keep more tenants, and more money, with these simple but effective property management tips.

Tenant Retention Tip #1 – Offer Your Tenants Competitive Amenities

In today’s rental market most tenants are searching for competitive amenities including free Wi-Fi, an onsite gym, dog run, grocery delivery or other perks that might enhance or increase the desirability of your rental property or community.

If you don’t own a multifamily building, or a unit with onsite amenities, you can make your rental property more desirable when marketing your rental property by marketing amenities that are nearby like parks, restaurants, and entertainment or creation options just so your future tenants will know what living in your rental can really offer them.

Tenant Retention Tip #2 – Start Making Upgrades to Your Rental Properties

One of the biggest problems in the rental market today that does affect tenant retention is owners who don’t want to make upgrades to their rental properties.

Tenants feel appreciated when owners take the time to make upgrades to their rental properties like new flooring, lighting, fixtures and paint, rather than continue to leave the rental property in the same condition that it’s always been in until things break down.

A recent Zillow study suggests that 33% of renters state they want to avoid the stress of moving again at all costs. In addition almost 50% of the same renters who want to avoid moving will stay more than 4 years on average. This means that there are many tenants out there that when treated fairly can and will stay for a long time while paying a regular yearly increase.

The good news about making upgrades or improvements to your rental property is that you can do this even while on a budget and see the small repairs that you make keep your tenants happy and renewing their leases each year.

Tenant Retention Tip #3 – Take Care of Tenant Problems Immediately

Last of all, but most important, another important way to limit tenant retention and keep your tenants renewing their leases is for you to handle your tenant's problems or issues immediately rather than making promises to them that you can’t keep.

Sadly, not every owner can do this because it’s easy to get busy with other rental properties or sidetracked and forget about a promise that you may have made to one of your tenants. When this happens many renters lose faith in their landlords and look for new places to live once their leases renew because they feel that their landlords don’t care about their needs.

If you have a busy schedule and are not always able to offer your tenants the very best customer service, it’s definitely time for you to outsource management of your rental properties and hire a property manager.

To get started with hiring a property manager, contact GoldenWest Management today by calling us at (866) 545-5303 or CLICK HERE to connect with us online.

Zinshaus mit Wolke

By GoldenWest Management

PHOENIX, AZ. – Are you searching for Phoenix Property Management tips because you’re thinking about renting your property but are concerned that they the tenants might not be able to pay the rent each month? If so, the easiest way to solve this problem and have confidence that your renters will be able to pay their rent on time without any issues is to focus on their income, credit worthiness and rental history.

Learn More about a Tenants Source of Income

Another important aspect of Phoenix Property Management is that during the process of reviewing applications from Phoenix Renters, you should be considering how much income they bring home every month. At GoldenWest Management we believe in two and a half times (2.5 x) the rent, not three times the rent, as is common with other property management companies when they are reviewing a prospective tenant's application.

What If Their Credit Is Not Verifiable?

If a prospective tenant's income is not verifiable, but they do have sufficient credit, our property management team will consider them to be qualified if they have six times the rent (6 x rent) in bank reserves

Rental History

Rental history is important as well, but only if the review is from a licensed management company and not a friend or relative. We also accept rental history from realtors as well, but we with most property management companies we prefer to receive a potential tenant’s rental history from property managers.

Background Checks Will Save You Time and Money

Sadly, many owners make the mistake of renting to Phoenix Renters who don’t have the right credit score or income because they failed to take the time to do background checks on an applicant before renting to them.

Thanks to the Internet you can easily do background checks on Phoenix Renters online and know if a tenant is qualified in 24 hours or less so it literally pays to get tenants screening done before deciding to rent to a tenant.

What Makes GoldenWest Different Than Other Property Management Companies?

At GoldenWest we literally go the “extra mile” to ensure that the most qualified tenants are chosen for our owner client’s rental properties,

When considering a potential renter our managers must follow this process:

  1. Review rental history.
  2. Confirm that all information on the application is filled out.
  3. Verify job history, credit, income requirements, and proof of income (2.5x rent required) must be met/verified.
  4. Our managers must also confirm if there is a disclosure of criminal or eviction history and verify with reports.

After an application is thoroughly reviewed and the prospective renter is found to be a “borderline” applicant, our manager must ask the applicant for 1.5x or 1.25x deposit, require a guarantor or co-signor, and finally notify the owner about the Sub-A rated tenant.

After our manager has completed this process, the application process is still not done because our administrators step in to do the following:

  • Review the application.
  • Confirm if there are multiple applicants
  • Verify if the price listed on the top of the application reflects the price listed on our website.
  • And more!

Get Phoenix Property Management Here

Owning and managing Phoenix Rental Properties yourself can be very time-consuming but you can save the time, money and hassle of managing those rental properties yourself when you hire our Phoenix Property Management company.

Learn more about the property management services we can offer you by calling us at (602) 765-4750 or click here to connect with us online.


By GoldenWest Management

Christmas is over and the New Year is here but that doesn’t mean that many people won’t be going on vacation this month because January is typically one of the best times of the year to go on a cruise or take a trip because it’s the slow season for many destinations around the world.

If you’re thinking about going on a vacation this month make sure you follow these simple tips to protect your home while you are away.

Tip #1 - Have a neighbor pick up your mail and newspapers

This tip is very important because criminals are trained to look for homes that might have newspapers piling up in front of the front door or mail accumulating in the mailbox.

If you’re unable to have someone pick up your mail or newspapers you should have your mail put on a hold with your local Post Office and contact your newspaper delivery driver to hold your papers while you are away.

Tip #2 - Have lights set to a timer

It’s now easier than ever before to set up technology to make it look like you’re home even while you’re away. You can easily purchase timers for your lights from a store like Walmart for about $30 each or systems that connect to your home internet for about $150.

Tip #3 - Notify neighbors of emergency contact info in case of problem

Do you have neighbors in the area that you can trust? If so, notify at least one neighbor that you’re going to be away just so they will be watching for suspicious activity at your home and take the appropriate steps to contact you or law enforcement if something happens to your home while you are away.

Tip #4 - Don’t announce your trip on Social Media

We all love social media these days but talking about your trip before you go on vacation is something that you should not do because tech-savvy thieves may be following you online and ready to rob your home while you are away.

Tip #5 - Let your PM know that you will be gone; that way in case of a reported emergency they will be able to make an immediate entrance.

If your home is being managed by a property manager you should inform them that you will be gone just so they will be ready to step in and deal with emergencies at your home if needed while you are away.

Get Property Management Here

 For professional property management contact GoldenWest Management today by calling us at 858-779-0577 or click here to connect with us online.

New Years Resolutions

By GoldenWest Management

2017 is officially here and if you’re managing your rental properties in San Diego, Phoenix, or Las Vegas yourself one of the smartest things you can do this year is to hire a professional property management company to manage those rental properties for you, especially for these reasons.

Reason #1 – Property Management Saves Time

Imagine no longer having to take calls from your tenants during dinner time, the middle of the night, or on weekends. Those calls that currently take time out of your day will now go to GoldenWest Management, your professional property management company, so you can focus on living your life, enjoying your family and also the income that comes from owning rental properties.

Reason #2 – Property Management Saves Money

Let’s face it, any time you the work on one of your rental properties yourself you’re losing money. Why? You’re losing money because that could be time spent making money or growing your portfolio of rental properties rather than having to continue performing the day-to-day tasks of property management yourself.

Reason #3 – Property Management Adds Value To Your Rentals

Yes, property management will add value to your rental properties because your tenants will have confidence that their rental is being professionally management and they will have someone to call in case there is a problem or issue at their rental property.

Reason #4 – Property Management Make Owning Rentals Easier

From rent collection to maintenance, property management makes owning rental properties so much easier than managing them yourself and once you have more time on your hands to grow your portfolio of rental properties you’re going to how easy it is to work with a property management company and you will never want to go back to DIY management again.

Get Property Management Here

For professional and affordable property management for your San Diego, Las Vegas or Phoenix rental properties contact Goldenwest Management today by calling us at (866) 545-5303 or click here to connect with us online.


Happy Holidays from your friends at GoldenWest Management! 

We hope you enjoy the holidays with your family and have a wonderful new year.

If you need property management for your rental property in 2017 contact us anytime at (866) 545-5303 or connect with us through our website.


By GoldenWest Management

December is a great month because everyone is getting ready for the holidays and the new year to come but for landlords, it’s also a great time of year because you can take the time to focus on getting your rental property “tuned up” for the year to come.

Water Pipes Maintenance

Make sure water pipes are insulated. This will prevent pipe bursts due to deep freezing. 

Water Heater Maintenance

Get a tune up for your heater. Most people are charging $50 to make sure your furnace is running in tip top shape. If you have a chiller or cooler, it’s also time to get that thing winterized too. Wall units that have been dusty all year need to be vacuumed out to prevent fire from first usage.

Sprinkler Maintenance

Make sure sprinkler timers are reset to cover the cold. If you are in a snow environment, you should blow any remaining water out of the lines and get your landscaping ready for the winter by pruning back plants and grass should be prepared for the winter too.

Chimney Maintenance

Does your rental property have a chimney? If so, you should have it cleaned and inspected because the reality is that the chimney may have not been used in close to one year and one fire in the fireplace could start a fire in your rental property, especially during the holidays.

Gutter Maintenance

If you didn’t inspect your gutters during the fall, you should do this now because depending on where your rental property is located you may get more rain during the winter months than other times of the year and your gutters may be unable to handle the extra water.

When inspecting gutters, you should use a small shovel to remove the “gunk” from your gutters, clear out leaves or debris, and inspect all gutters on your rental property to make sure there are no leaks.

Door & Window Maintenance

Last of all, but most important, you should take the time to inspect and seal all doors and windows on your rental property because doors and windows, especially on an older home, are responsible for heat loss and taking the time to seal them will help your tenants to stay warmer and your tenants will be happier as well.

Get Property Management Here

For affordable property management contact GoldenWest Management today by calling us at (866) 545-5303 or click here to connect with us online.


By Goldenwest Management

SAN DIEGO, CA – Thanks to a recent report from Appfolio, and data from the University of Southern California Real Estate School, we know that rents are projected to increase faster in the San Diego Rental Market over the next 2 years than any other community in Southern California.

GoldenWest is an Appfolio customer and utilizes their systems for property management records keeping and accounting. It is an extremely user and client friendly cloud based platform that is a force multiplier when working with residential income properties.

Why are rents going to continue increasing? Two of the primary reasons are a lack of construction, and a strong jobs market that continues to attract people from other parts of California, and all over the United States.

About The San Diego Rental Market

There’s no denying that San Diego Rental Market has had some of the highest rents in the United States over the last two years and one of the biggest reasons has a lot to do with sluggish home construction.

What most people don’t know is that back in 2015 San Diego only issued just 6,273 permits and that’s about one-third the total number of permits that were issued in the Los Angeles County area in the same period of time.

Most industry analysts predict that the City of San Diego won’t issue more permits for the construction of single-family homes for the coming year either because, the San Diego areas has a large portion of land that’s been conserved for endangered species, flood control, or open spaces, so we could technically have seen the last of the SD housing boom unless there are major changes to land management here in the coming years.

What to Expect In 2017

As of October 2016, the average rent for a 2 bedroom apartment is $2,146 per month, while a one-bedroom apartment rents for $1,788 per month.

If you’re an investor who has been thinking about investing in the San Diego Rental Market, 2017 is poised to be another strong year since San Diego also enjoys an occupancy rate over 95 percent.

To learn more about the San Diego Rental Market, or to speak with us about our property management services, contact Goldenwest Management today by calling us at 858-779-0577 or click here to connect with us online.

By Goldenwest Management

With Christmas right around the corner, many people are planning on decorating their homes now especially since they may be having friends or family members visiting them during the next two weeks

Before You Hang Christmas, Decorations Do This

Although you may be looking forward to hanging your Christmas decorations especially outside of your home, if you live in a single-family home, town home, apartment, or any type of HOA community you should first verify that you are allowed to decorate your home because, they may have a guidebook for you to follow which includes a “how and when” you should put your decorations up, which decorations are allowed, and when you should take them down.

Checking with your HOA community before you decorate your home is a smart move because some HOA communities may have rules or regulations that also include the types of outside decorations you are allowed to use and when those decorations are required to be turned off so they don’t cause issues for neighbors or other drivers on the road outside of your home.


Tips for Hanging Holiday Decorations

Once you’ve checked with your HOA community and are ready to start decorating your you should first make sure that you’re ready to decorate safely by doing the following:

  • Purchase a ladder or step ladder for hanging decorations up high. This will eliminate the need to stand on a chair or other unsafe areas to give you a boost in height.
  • Verify that your electrical decorations are not frayed because they could cause a fire hazard when plugged in.
  • Invest in command hooks instead of tacks or nails, because this will save the walls in your rental home and make patching/painting those walls easier once you ultimately move out.
  • Always work with a friend or family member when hanging decorations, especially lights or décor up high, because more people fall off ladders than any other time of the year.
  • If you plan on incorporating candles into your holiday decorating, remember to keep them out of the reach of children, never place them on your Christmas tree, and always blow them out before leaving the room or going to bed.

christmas tree hd

Christmas Tree Decorating Tips

After purchasing your Christmas Tree make sure that you keep it at least three feet away from any heat source in your home, including electrical outlets.

Before placing your Christmas tree in the stand, you should cut at least two inches from the base of the tree since this will also help the tree to last longer.

Be sure to choose a date right after Christmas to get rid of your tree because, although the tree is pretty to look at, it also can be a big fire hazard once it dries out, so it’s best to remove your tree right after the holidays.


Get Property Management Here

For affordable property management for your rental property contact Goldenwest Management today by calling us at (866) 545-5303 or click here to connect with us online.

Las Vegas Property Management

Are you searching for Las Vegas Property Management? If so, contact Goldenwest Management today by calling us at (702) 685-7696 or click here to connect with us online.

We specialize in full-service property management for the entire Las Vegas area and can take the heavy lifting off your shoulders so you no longer have to spend the time, money and hassle of managing your rental properties yourself.


About Goldenwest Property Management Services

Besides offering you real service, and excellent support, Goldenwest Management also offers you the following Las Vegas Property Management Services:

  • Rental Analysis – Before renting your property we will do a comparable analysis of other rentals in Las Vegas and make sure to rent your single-family home, condo or townhome for what it’s worth.
  • Tenant Screening/Placement – We will take the time to do the necessary back, employment, credit and other checks so you can have confidence that only the most qualified tenant is living in your rental property.
  • Rent Collection - When rent is due you can count on Goldenwest Management to collect rent on time each month, saving you the time and hassle of having to chase down tenants and collect rent yourself.
  • Maintenance – If maintenance problems or issues arise at your rental property, you can count on our Las Vegas Property Management service to handle those maintenance issues so you will no longer have to handle repairing toilets, sinks, or the wide variety of other property management tasks you may have been doing for years. 


Affordable Las Vegas Property Management

Las Vegas Property management will save you the time of managing your rental properties yourself so you can focus on growing your portfolio once again.

Best of all, our property management service is affordable too! Learn more about how we can simplify property management for you by calling us for a free quote at (702) 685-7696 or click here to connect with us online.

Property Manager Phoenix AZ

Do you need a Property Manager Phoenix AZ? If so, contact Goldenwest Management today by calling us at (602) 765-4750 or click here to connect with us online.

Our Property Manager Phoenix AZ will save you the time, money and hassle of managing your rental properties yourself so you can get back to growing your portfolio of rental properties once again and enjoying life.

Las Vegas Renter


When you hire our Property Manager Phoenix AZ to manage your rental properties for you, you can count on us to provide you with the following property management services:

About Our Property Manager Phoenix AZ

  • Rent Collection – Our Phoenix Property Manager will collect the rent on time from your tenants each month so you will no longer have to deal with rent collection or clients who don’t pay you on time.
  • Maintenance – When maintenance issues arise at your rental property, you can count on our Phoenix Property Manager to handle those issues including choosing the right contractors and maintenance professionals so that excellent work is completed at your rental in Phoenix every time.
  • Tenant Screening / Placement – We all know that the time may come for new tenants to be placed at your rental property and when it does you can count on us to screen/place the most qualified tenants who will respect your rental and pay rent on time each month.
  • Customer Service – Any time your tenants have a question, concern or need assistance at your rental property you can count on our Property Manager Phoenix AZ to be there to assist your tenants with their needs.


Get Phoenix Property Management Today

For affordable and experienced Phoenix Property Management contact Goldenwest Management today by calling us at (602) 7654750 or click here to connect with us online.